Silence in Korean professional communication is not the absence of a message. It is a message. Learning to read it took years. Here is what that education looked like. About three years into my time in Seoul, I walked out of a meeting at a large Korean company convinced that nothing had been decided. The…
When AI can produce grammatically perfect, professionally appropriate, completely forgettable text in seconds, the bar for human writing has changed. Here is what it actually needs to do now.
Most professionals wait until something goes wrong to look at how they communicate. Here is a 20-minute exercise to do before that happens.
Every organisation is investing in AI tools. Almost none of them are investing in the one skill that determines whether those tools produce anything worth reading.
Most Western professionals think about trust as something you earn quickly and rebuild if it breaks. Korea taught me that is the wrong model entirely.
Western professionals have spent decades developing emotional intelligence, communication frameworks, and leadership presence programmes. They have been missing the thing that actually makes communication work in real rooms with real people.